Copyright Basics for Small Business Owners

This is a guest post from Anthony Verna, a New York City Trademark and Copyright Attorney. You can find out more about him at his websites: www.NYCTrademarks.com and www.NYCCopyrights.com and on his Facebook page.  Anthony can be contacted directly at law@nyctrademarks.com.

copyrightWhat is a copyright?

I will begin with a basic description of copyright law with a brief example. A Copyright is best described as a set of rights granted by the government for the expressions of ideas or information in a medium.  The key is to express ideas in a medium.

Quite literally, it is the set of rights the owner has to allow copies of the expression to be made, displayed in public, bought or sold.

Copyright law only covers these eight types of works:
(1) literary works;
(2) musical works, including any accompanying words;
(3) dramatic works, including any accompanying music;
(4) pantomimes and choreographic works;
(5) pictorial, graphic, and sculptural works;
(6) motion pictures and other audiovisual works;
(7) sound recordings; and
(8) architectural works.

Websites and computer programs are covered as literary works.  This seems odd at first, but, when you think about it, websites and computer programs are just words on a screen or on a page when printed.

What rights does a copyright owner have once the expression is found in a medium?

“[T]he owner of copyright … has the exclusive rights to do and to authorize any of the following:
(1) to reproduce the copyrighted work in copies or phonorecords;
(2) to prepare derivative works based upon the copyrighted work;
(3) to distribute copies or phonorecords of the copyrighted work to the public by sale or other transfer of ownership, or by rental, lease, or lending;
(4) in the case of literary, musical, dramatic, and choreographic works, pantomimes, and motion pictures and other audiovisual works, to perform the copyrighted work publicly;
(5) in the case of literary, musical, dramatic, and choreographic works, pantomimes, and pictorial, graphic, or sculptural works, including the individual images of a motion picture or other audiovisual work, to display the copyrighted work publicly; and
(6) in the case of sound recordings, to perform the copyrighted work publicly by means of a digital audio transmission.

(A “derivative work” is a work based upon one or more preexisting works, such as a translation, musical arrangement, dramatization, fictionalization, motion picture version, sound recording, art reproduction, abridgment, condensation, or any other form in which a work may be recast, transformed, or adapted. A work consisting of editorial revisions, annotations, elaborations, or other modifications, which, as a whole, represent an original work of authorship, is a “derivative work”.)

In a web-based business, the business is all about intellectual property.  The website is the face of the company and should be registered.

Works created on or after January 1, 1978 – I think all websites apply and certainly most computer programs do – have a copyright that lasts generally for 70 years after the life of the author. That means that the copyright expires 70 years after the author’s death. In the case of a joint work, the 70-year time period is measured after the last author’s death. In works that are made for hire (so a corporation owns the copyright), the term is 95 years from the date of its first publication, or 120 years from the date the work was created.

What is a “work for hire”? A work for hire is a work that falls under the copyright statue whose owner is not the person who created it. A work for hire must be made within the context of a written agreement that states the work is made for hire. Control and responsibility of the final version of the work rests not with the artist, but the person to whom control is ceded.

Now that you’re happy I cut-and-pasted straight from the Copyright Statute, let me give you an example – viral marketing. Any copyright owner is allowed to hold on to these rights as tightly as the owner wants to. The copyright owner can let any of these rights go, also.

What is a Viral Marketing campaign? Simple, it is a campaign where someone’s work is allowed to spread as much as possible (like a virus) so that people become interested in the work and then follow the work to the source. It is, basically, a free sample. It can be listening to 30 seconds of a song and telling friends to go hear the song. It can be one video being passed along so that people then go to the source of the video (a website that hosts that video and others or, for example, a TV show). This is something we are all familiar with. The earliest example I can think of is “South Park.” When I was in college, the video clip called “The Spirit of Christmas” was passed along from student to student via the Internet.

In a Viral Marketing campaign, the owner of the copyright in the work(s) has allowed some rights in the copyright(s) to be let go. Generally, it is allowing copies of the work to exist elsewhere and allowing others to distribute the work. All of this is done for no compensation, only to hope that compensation comes down the road in another form.

Photo Credit: Uncommon Depth

Does New Media Make Marketing Less Yucky?

new mediaI was reading a post over at Michael Martine’s Remarkablogger blog called “Read This if You Hate Marketing.”  In the post he talks about how so many people say they cannot stand marketing and that it pains them to do it–even though that’s what keeps a business alive.  Even though the ones complaining are business owners who know that without marketing you can’t make money.

He proposes that newer forms of marketing like blogging and social media are different because they allow you to be yourself and work on the basis that you are building trust and contributing value to potential customers. I happen to agree and it got me thinking–for those averse to more traditional, sales-y forms of marketing, does new media make it feel less icky?

For me, using social media or this blog to reach out to others feels like the most natural thing in the world.  It’s conversation, and it’s a way to find out about others–what makes them tick, what keeps them awake at night, what they wish they knew about building a business or working online.  It makes sense, after all–it’s social and socializing is supposed to be fun.

I believe that if those who are gun shy about promoting themselves and their products or services would try connecting in this way they would find it to be a lot less stressful.  Results are not going to be immediate most of the time and it is absolutely going to take some concentrated effort.  But each time you reach out you are building your business’ foundation.

As Michael points out in his post, you are persuading by establishing trust.  It’s a gentle process, not a foreceful hard sell.  I think that’s where the yucky feelings come from but you are in luck.  These newer forms of social marketing are the way forward and we will see less of the traditional methods that leave so many small business owners cold.

What are your thoughts on marketing in this new environment?  Do you find it easier?  Is traditional marketing something you never minded?  I’d particularly like to hear if you feel more or less comfortable participating in the conversational nature that is social media.

Also, be sure to sign up for my free social media e-course if you haven’t already.

Photo Credit: jeremyvaught

Trademark Basics for Small Business Owners

This is a guest post from Anthony Verna, a New York City Trademark and Copyright Attorney. You can find out more about him at his websites: www.NYCTrademarks.com and www.NYCCopyrights.com and on his Facebook page.  Anthony can be contacted directly at law@nyctrademarks.com.

TrademarkA trademark, simply stated, is a right that relates to a business and any quality the goods or services the business makes or provides.  Think of any of these identifiers:  a domain name (priceline.com), a business name (Sears), a brand name (Craftsman), a logo (the famous “golden arches”).

There are two kinds – unregistered (correctly called “common law” trademarks in the United States) and registered trademarks.  Common law trademarks are very weak.  Registration fills in all the holes and creates a strong mark, as a registered trademark is good throughout the entire United States and has its related goods and services defined.  Common law trademarks need to fight over geography and goods and services in court.

For example, if a client comes to me with a domain name, we know the geography is over state lines, but how are the services defined?  Sears and eBay are companies with websites, but they really have different consumers and different purposes, even though they both sell goods.

The first step when a client brings me a mark is to do a search for trademarks – usually in the United States Patent and Trademark Office databases – and find those that are the same or similar.  I do some analysis and write an opinion letter.

My main goal here to prevent pitfalls later in the trademark application process.  I look for marks with similar spellings and misspellings, homophones, homonyms, or any other marks that can possibly create confusion in the mind of the consumer.

Then, if I approve of the mark, I recommend filing the application to the client.

The next step is that in 4-6 months the US Patent and Trademark Office will come back, most likely with a rejection.  (That’s how the process works.  I try to make your TM as broad as possible – the USPTO tries to make it as narrow as possible.)

Once your mark has passed review, the next step is called publication.  All marks are published in a book.  Any third party can file what is called an opposition if it is believed the two marks are too similar.  If an opposition takes place, I tell my clients to think of this as mini-litigation in order to defend the trademark application.  (Trademark Oppositions are rare, but they do happen.)

Once you have your certificates, your adventure is only beginning.  You do need to consider how to enforce your trademarks.

Photo Credit: aarontait

Information and Marketing Overwhelm: 5 Ways to Manage the Clutter

InformationSometimes just looking at my inbox with all its accumulated newsletters, “urgent” announcements, deadline reminders and “once-in-a-lifetime” special offers is enough to make me want to run screaming from my laptop.  In addition to email, there’s my hard drive with all its mp3s, e-books, courses and articles.  All the info can get out of hand pretty fast.

Here are some tips I’ve been using myself to tackle the madness and keep me feeling like I’ve got a handle on things:

1.    Get picky—unsubscribe!

It’s so easy to look at all of the e-zines out there and become convinced that you need to subscribe to a huge amount of them because they speak to your interests or include an mp3 or PDF with your subscription that you just must have.  It’s not so bad to subscribe to someone’s newsletter to check out their offerings or grab the free taste they’ve enticed you with.  It’s when you are consistently subscribing and not reviewing those subscriptions at least once in a while that makes you feel like you’re drowning.

How to stay in control?  Decide to take an inventory of your inbox periodically and unsubscribe from any newsletters or lists you don’t read regularly or that don’t provide you with any real value.  You’ll feel like a giant weight has been lifted off of your shoulders.  Try it, you won’t miss anything earth-shattering by cutting some of this stuff loose—I promise.

2.    Start a “swipe” file

This method is great for organizing and filing away any helpful or important information you want to keep track of for later reading or reference.  Whether it’s an issue of an e-zine, a sales page you want to model for future endeavors, or a blog’s list of categories you’d like to revisit for post ideas, you can keep these in a folder on your hard drive or bookmarked for later perusal.  I find this to be great for keeping track of all the interesting tidbits you can come across while surfing the web.

3.    Choose mp3s over pdfs

If you are like me and enjoy downloading lots of guides, e-books, free reports and the like, you quickly discover you can accumulate lots of these in a relatively short amount of time.  What helps me is to download the mp3 version if one is offered.  This way I just pop it onto my ipod and listen when it’s convenient.  Sometimes audio is just more manageable than sitting down to read.  Plus, it’s just nice to switch things up a bit.

4.    Skim, jot important points into Google Notebook, discard.

I happen to love Google Notebook because of the handy dandy Firefox add-on you can access quickly. (Google recently decided they weren’t going to support Notebook anymore; however, you can still use it if you had already signed up for it.  If not, I suggest trying out Evernote .) But you can use whatever works for you—Word doc, text file, anything for putting down quick notes or copy and pasting useful quotes and tips you find.  This is especially cool for consolidating the inbox—instead of keeping whole newsletters or articles, I simply copy the main points I want to hang onto and then delete the rest out of my email.

5.    Use an RSS Feed Reader

If you read lots of blogs like I do, a feed reader is a must.  I use Google Reader and love how you can keep your feeds organized with labels and folders.  It’s nice to have one place to go to see all your favorite blogs and keep track of new postings without going all over the web or constantly using bookmarks.  The features make it really efficient.

These aren’t meant to be the end-all be-all solutions to info overwhelm, but I find any little bit helps.  With so much darn stuff out there it’s nice to have some methods in place to keep the craziness to a minimum!

I’d love to hear from you and what types of tips or methods you suggest for dealing with information overload.  Leave a comment and let me know!

Photo Credit: gavinandrewstewart

The Marketing is Just as Important as the Mastery of Your Business

I first heard this from someone I admire greatly in the world of online marketing.  They were basically saying that the know-how and the “what” of your business is important but if no one knows about you and what you do, it doesn’t matter.  They actually qualified it by saying that the marketing is just as important “if not more.”

Makes sense, right?

Truthfully, there are many small business owners who aren’t comfortable with this idea.  They’re proud of their skills and abilities and oftentimes have to gone into business because they feel strongly about helping others.  They believe the majority of their time should be spent doing just that.

But if you want to reach as many people as you can with your services or products, your marketing needs to be just as much a priority.  I’ve spoken to coaches who have told me that they spend Monday through Thursday working with clients and devote Friday mornings to doing some marketing.  That’s a start, but honestly, you should be doing some form of marketing every day.  It doesn’t matter if it is small and only takes you five to ten minutes.

What are the types of things you could be doing?  If you are doing business online, you could write and submit an article to an article directory, write and submit a press release, put up a blog post, interact on a social media side such as LinkedIn, Facebook or Twitter, comment on blogs or forums, prepare and send out an ezine, tweak your website for SEO, and on and on.  There are no shortage of marketing activities you could be doing.

Now, if you have all the business you can handle then by all means, keep doing what you are doing.  But if you enjoy what you do and want to keep doing it, you need to make sure you are devoting enough of your efforts to keeping your pipeline full.

It doesn’t mean the “what” of your business isn’t important, it just means that mastering marketing is as crucial as mastering your craft.

Do you agree with this?  I’d love to hear from other small business owners about how much time they spend on marketing their business in relation to the time they spend working in their business.  Feel free to let me know.

Fear of Failure is Overrated

leoniewiseSeth Godin’s latest book Tribes was a great read for many reasons, but I was especially struck by page 46. He writes:

What people are afraid of isn’t failure.  It’s blame. Criticism. We choose not to be remarkable because we’re worried about criticism…we’re worried, deep down, that  someone will hate it and call us on it…sometimes the criticism doesn’t even have to  be that obvious.  The fear of hearing ‘I’m surprised you launched this without doing more research’ is enough to get many people to do a lot more research, to study something to death, and then kill it.  Hey, at least you didn’t get criticized.

The author’s premise in the book is that we need leaders more than ever and most of us have the ability to be one–yet so many of us are stopped cold by fear. Being boring might shield you from criticism, but if you’ve created something truly remarkable, then criticism is a sign that you have done just that–done something remarkable worth talking about.  Leaders do those things which spark conversation—whether that conversation is complimentary or critical.  Either way you’ve gotten someone’s attention.

It’s an important lesson for all of us, and not just in the context of innovation or business. I have let analysis paralysis immobilize me more times than I care to mention.  I have gotten better at handling it, but I still need to remind myself, often, to balance out the risk of being stung by criticism with the consequence of not taking any action at all.

I was talking about this very issue this morning with my coach and he mentioned an exercise he likes to have clients do when those fears begin to sabotage their efforts.  He has them visualize their absolute worst fears coming true.  Every last, gory detail until they have lived it out in their mind vividly and with realistic emotion.  This process often has the ability to diffuse one’s real-life fears significantly.

The fact is, whatever the thing is we desire to do but resist will not kill us if we go for it and it doesn’t quite work out as planned.  Criticism may be uncomfortable for a time, but it’s not failure.  Failure implies that the game is over.  If what you are really worried about is offending the herd or bucking the status quo, then at least be honest with yourself about what is really holding you back.  And if the masses always agree with what you put out there in the world, are you really ever leading?

Photo Credit: leoniewise

Twitter Dos and Don’ts

wade-rockettI’ve been noticing a lot of talk lately in the social media space about “rules.”  Some people like to say there are specific rules that must be followed when using tools like Twitter or Facebook.  Others take a different view and say that there aren’t any hard and fast guidelines—you should always just do what feels right to you.

I personally don’t love to think of anything I do in social media being restricted by rules for the most part.  That being said, I do feel that there are ways to use a tool like Twitter that make the overall experience more beneficial to everyone.  I therefore offer the following rule—er, advice:

Do use a real picture of yourself for your avatar.
When I first joined Twitter a year ago I was guilty of using a caricature of me for mine, only because I thought it was cute and it happened to be part of the header design of my old blog.  However, a few months later when I switched to a photo of myself, more than a few people commented that they were happy to see the “real” me.

I now feel the same about others.  It is hard to find a picture of a flower or a company logo very personable.  Let us see your smile, people. :)

Don’t start following people without posting a couple of your updates.
It may seem a little like you are talking to yourself to do this especially if you aren’t being followed by anyone else.  But trust me, when someone comes upon your page and is making a decision whether to follow your or not, they need something to go on.  Some sign of life or personality.

Do spend a good amount of time interacting.
There is nothing wrong with letting others know what you have planned for the day or that you loved the movie you saw last night.  Just intersperse those types of tweets with some two-way conversation.  Re-tweet others, ask questions, reply to questions, comment on others updates, etc.  People appreciate this and it makes the community that much more interesting.

Don’t mass follow right out of the gate.
My ratio of followers to followees (made up word) is pretty even, mainly because I enjoy following back most of the people who follow me—as long as they don’t look like spammers or something.  But I also find it hard to follow someone who, in addition to having very few updates, is following thousands of people and only a handful of people following them.  It looks off and it feels spammy, like you don’t care much to have any sort of relationship with anyone.

Do use a Twitter client instead of doing everything from the web.
Installing a client such as Twhirl or Tweetdeck allows for more functionality than what you can do from the Twitter webpage.  For example, Tweetdeck allows you to place people in groups which makes it easier to track them, especially once you are following several hundred people.  Plus, these types of clients run on the Adobe Air platform, so you don’t have to be connected to the web to use them.  I find they make tweeting a lot more convenient and it is easier to keep track of your replies, direct messages and followers.

Have anything to add to these or your own dos and don’ts?  Definitely let me know.  I am always interested in hearing what works or doesn’t work for others.

Photo Credit: wade-rockett

Gratitude for the Social Media Conversation Part I: Women Who Have Come Before and Shared All They Know

ThanksI’m feeling particularly grateful to those women business owners who have set out on their own to work for themselves and been very open about their journeys.  These women not only teach the how-to for having a successful business online, they share what’s been a struggle and are not afraid to admit they’ve made mistakes along the way.

We are able to connect with others like never before thanks to the internet and various social tools and it has certainly benefited me immensely. I’m pretty sure I wouldn’t have made anywhere near the progress I have without the relationships and interaction I have enjoyed online.

Friendships
Just like the marriages you hear about that wouldn’t be if it wasn’t for internet dating, there have been many real friendships forged online.  It can be lonely when your “in real life” friends don’t share or relate to your entrepreneurial leanings.  It’s comforting to be able to connect with and bounce ideas off of someone who has been through what you are going through.

Cheering Section
There is nothing like the encouraging words from someone you think highly of or even just someone you know understands you.  It can be a much needed boost when things get tough. Starting a new business can be overwhelming and scary.  It can feel like there is so much to learn and do and this often freezes us. Knowing someone is rooting for and supporting us can often give us the push necessary to keep on going.

Knowledge
As the title of this post alludes to, in my experience I have found many others who give freely of their time and provide lots of great information to those seeking it.  A major theme of social media these days is the importance of giving generously and often.  There is no shortage of tips, advice and helpful nuggets of wisdom out there if you’d only look.  Make sure you are always giving in return as well.

Empathy/Humanizing
Some of the best people to learn from are those who are the most authentic and open, even about the things many others wouldn’t share for fear of appearing weak or somehow less together in their life.  This is a real barrier for a lot of people in a web 2.0 world.  The truth is, these are some of the most magnetic folks in the game.  Others are drawn to that honesty and I know I really respect this characteristic when I see it.

Inspire Courage
There’s nothing quite like hearing from someone you consider successful that they’ve been right where you are in the past and made it through.   No one was a raging success right from the gate although it is easy to think that because we are seeing them at a different point in their life.  Just knowing someone else has made it and flourished can be enough to get us over the hump onto the other side.

Accountability
As with any endeavor we wish to successfully complete, having someone hold us accountable dramatically increases the probability that we will do the thing and do it well.  With so many support communities out there it’s easy to find others who not only want us to succeed, but who will put guidelines in place designed to keep us on track.  This is invaluable and can provide us with incredible motivation.

So thank you, to all of you who have supported and cheered me in my journey and made it that much less intimidating and lonely.

I’d love to hear from others how people in your online community or social networks have been there for you.  How have they propelled you forward?  What conversations are you engaged in currently that you feel are especially benefiting you?

Photo Credit: Fern R