"What Savvy Entrepreneurs Know: 5 Essential Keys to Guarantee Financial Growth This Year" - FREE call with me 5/15 at 8pm ET. Register here!

3 Key Components to Compelling Copy That SELLS

compellingcopyOnline, much of your communication will be done via the written word so it pays to hone your copywriting skills!

(Copywriting is also one of the most expensive things to outsource, which is another great reason to get good at the basics.)

The great news is… copywriting is a very learnable skill and with a little practice you can only get better.

Here are three important components you can use in your next piece of marketing copy to help boost your bottom line.

Copy Component #1: Curiosity

Humans love to try to figure things out. We’re naturally curious! This applies to our writing as business owners because piquing a reader’s curiosity keeps them reading further.

Where can you use curiosity to keep a prospect engaged? Your blog post titles, social media updates, headlines and subject lines just to name a few.

Here’s one example: If you’re making this ONE common mistake on your Facebook Page, you’re probably sabotaging your marketing efforts.

Notice that a sentence like this leads the reader to wonder what this “one” specific mistake might be. Could they too be making this mistake?

“Sabotaging” is also important here, as it’s strong language that is tied to pain. But, the word “common” tells the reader that it’s probably not just them making this mistake.

Think about TV newscasters: they use the element of curiosity all the time to get viewers to “tune it at 11.” It’s really about the art of the tease.

You can also pay attention to your own behavior. I save messages in a file that have made me click or really piqued my curiosity. These messages inspire me when I’m creating my own marketing copy.

Copy Component #2: Bullet Points

Bullet points also allow you to tease and pique curiosity as well as showcase benefits.

You can use bullet points when selling information products, in your “jacket copy” when selling books, and in your copy for webinars, courses, events and teleseminars.

Some teaser bullet examples:

  • “The #1 marketing mistake 98 out of 100 business owners make—and how you can easily avoid it.”
  • “How you can reduce your chances of a stroke by 75% with a powerful nutrient.”
  • “The one tax loophole Congress overlooked.”

When it comes to teaser bullet best practices, use words that evoke emotion to connect with the reader’s wants, needs and fears. You also want to think about how to pique curiosity, alleviate confusion or help them avoid a problem.

Of course, stay in integrity and deliver on what you’re promising!

Copy Component #3: Headline

Whether it’s a sales page, a subject line or a blog post title, the headline is the first thing someone sees, so it is important to make a splash!

Understanding your ideal client or customer is important here in order to tap into what they need or are frustrated by.

Yes, headlines are notoriously tough to write, so don’t beat yourself up if you find them tricky. Practicing is key.

Headline examples:

  • “How to Build a High-Quality, Profitable List of Prospects Who’ll Buy From You Over and Over”
  • “64 Best Foods To Fuel Your Muscles Gains”

As a general rule, questions, problems and specifics work best:

  • Does your husband hear anything you say? vs. Tips for better communication in your marriage
  • Are you closing the sale less than 50% of the time? vs. How to have more effective sales conversations

Also, what makes people take action with email, sales pages, blog posts, etc. is the same in social media. Think about what would make your connections click and share.

When crafting your copy, write like you would talk to a friend and communicate that you understand your ideal client’s pain, desires, and needs. If you read it over and YOU are bored to tears, go back and tweak it until it moves you and elicits an emotional reaction.

Most of all, remember that more clicks, opens and further reading = more sales. It’s crucial! I’d love to hear your thoughts on creating compelling copy in the comments below!

People Pay for Solutions: How to Discover Your Prospects’ Unmet Needs

Problems and SolutionsNo matter what kind of service or product a business sells, what they’re really selling are solutions.

If you’re having trouble getting people to invest in your offerings, it’s very likely that you’re not in your prospects’ heads.

Translation? Your offers aren’t fulfilling an emotional need.

To find out what they need, you simply need to ask them (your prospects, clients and customers).

Whether the conversation takes place via email, phone, or Skype, the goal is to find the unmet need that lines up with what you can provide.

There are several key questions you can ask, including:

  • When it comes to _____ what are your biggest challenges?
  • If you could have the perfect solution to this, what would that look like?
  • What have you tried thus far that hasn’t worked?
  • How would it feel to get this problem solved right now?
  • If you could put a dollar amount on what this problem is costing you, what would that be?
  • On a scale of 1-10, how critical is it for you to get this solved?
  • Have you ever spent money on a product or service like this before?
  • What did you like best about it? What was frustrating about buying this kind of service or product?

You’ll find that asking these kinds of questions can be very revealing, and that the information that you uncover will be extremely valuable.

(By the way, if you work one-on-one with clients, these are also great questions to ask in a Discovery or Get Acquainted session.)

Be sure to listen carefully to the answers you receive, as this will show you truly care about what they need. It’s important to note the phrases and words used, especially the repeated, common terms. You can even create a file where you store these words and terms. That way, you can use that same language in your marketing and sales conversations–and reposition your offerings as solutions to the needs you’ve uncovered!

(Remember to emphasize benefits over features, as benefits are what make you money! They help you address customers’ interests, hopes, fears, needs and desires.)

In my own business, I make it a habit to ask for feedback that will help me create new programs, services and products based on my market’s needs. I do this via an autoresponder that goes out when anyone new joins my email list, as well as by surveying my list regularly.

When it comes to offering solutions to your clients and customers, it really comes down to this:
The most important thing is not what you THINK they need; it’s what they say they WANT! People buy based on emotions, so position your offerings to make them say, “I need to have that!”

Next time you create or re-design your offerings, do so by keeping people’s deeper unmet needs in mind… and watch your bank account grow!

(Photo Credit: Stuart Miles)

10 Quick Ideas for Video Content

Online video has become a must for any business with a serious online presence! According to a recent Forrester Research study, video makes your site 6x more likely to convert a “browser” into a paying customer; 20% of visitors will read the majority of text on a site, but 80% will watch same content in the form of a video; and a site is also 50x more likely to be ranked on page 1 of Google if it contains video. Wow!

Video is also key because it is the next best thing to connecting with someone face to face–it helps build trust faster than just using text or even audio. Plus, while you create a video only once, it creates traffic forever for you out on the web. Not to mention how perfectly it goes hand in hand with social media, as it’s very “shareable” content.

However, with video here to stay, a lot of business owners still struggle with what to use video for, and what to say. In this week’s video, I’m giving you ten quick ideas for content, in order to get your creative juices flowing for your own business. I’m sharing tips about educating your prospects, including your clients or customers, answering questions and more.

Oh, and don’t forget to create a simple video “plan” for yourself so you can simply rinse and repeat each time you do a new one. For example, my plan looks like this:

  1. Create the outline for the content (You don’t need to have a full-blown script)
  2. Give an attention grabbing introduction
  3. Deliver the content/tip
  4. Invite viewers to share and comment
  5. Give a call to action to subscribe

Check out the video above for my ten content tips, and then let me know what you think in the comments. Do you have other ideas to add and share? I’d love to hear them!

3 Essential Shifts to Handle Your Fears, Own Your Expertise and Get Out of Your Own Way

Shift

Often, the only person standing in the way of what we want… is us. Yes, there are always circumstances and people out of our control, and unexpected roadblocks that come up.

But more often than not, it’s our “stuff.”

What’s the solution? For business owners, getting mentoring and support is a huge part of it. However, I also believe that there are three shifts that entrepreneurs and aspiring entrepreneurs need to make in order to get out of their own way.

I’ve come to learn that your mindset plays an enormous role in your success, and it’s the primary reason why some people are highly successful while others are not.

These shifts have had a profound effect on my life, and I’d like to share them with you.

Essential Shift #1: Understand that it’s practical magic.

Success is really two parts: the practical and the “magical.” You need the marketing, the website, the sales… but you also need the “magical” side–the mindset piece.

I’m sure we’ve all heard it before: what you think about, you bring about, right?

The marketing is crucial but it’s not the only thing dictating your success. If you’re continuously living in a negative place inside, your marketing won’t work, you won’t take action on the marketing, or it won’t be ENOUGH to get you where you want to go. (This is where self-sabotage happens.)

Your thoughts, beliefs, feelings and actions all need to be in sync. For example, you might say: “I want to make a million dollars this year.” But if deep down are you thinking things like “I don’t have what it takes.” “It’s too much work.” “My list is too small.” Then the result is going to be that you’re not even going to try.

Your thoughts, beliefs and feelings guide the actions that you take and it can show up in our businesses as procrastination, laziness, and self-created obstacles.

BUT—we need to remember that our dreams really do exist for a reason. The ideas and creative passions you have are not an accident. And your purpose here is to create and be of service.

So, it’s time to quit indulging your “gremlin thoughts” and step out boldly.

Essential Shift #2: Quit indulging your gremlin fears.

In the past, many of us (myself included) have probably allowed fear to stop us from taking action. Fear leads us to make excuses, which leads to self-sabotage.

But although our fears FEEL real, they don’t actually exist! Why? Because there’s only now, and in the now, you’re ok. Successful people have lots of reasons to procrastinate and be fearful too. The difference is they feel the fear and act in SPITE of it.

Someone once said to me “If you aren’t feeling at least a tiny bit afraid, you’re not playing big enough.” It’s staying in that comfort zone and staying mediocre vs. stepping up. To overcome this, learn to move through the fear and stretch your comfort zone. What you want is just on the other side! It’s about getting comfortable being uncomfortable, and then getting into action.

Face your fear by taking the very next step. (Sir Richard Branson says: “Success in life never comes from inaction.”)

Essential Shift #3: Own your expertise (and your worth)

We often think we’re not enough, and this is all about self-image.

“I’m not smart enough” “I don’t know enough,” “I don’t have enough testimonials,” etcetera.

But YOU are an expert. Thinking otherwise is an insidious fear that keeps us stalled. (You don’t need anyone else’s permission to dub yourself the expert!)

Another way to start owning your worth and upgrading your self-image is to start living your life assuming you can be, do or have anything you want. No one else decides how far you can go—but you. Stop self-selecting yourself out of the game and play full out, because none of us is here forever.

The big question is what are you going to do with your time here?

If all else fails, think of it this way: People need you. Don’t cheat them.

Keys to a Killer About Page That Gets Results

Did you know that the About page is one of the most visited pages on your website?

So many business owners are missing a big opportunity when they treat this page as a mere afterthought. Often they’ll simply add a short bio or corporate-style resume and leave it at that.

The truth is, there’s a lot more you can do with your About page to help you build your credibility, get more clients and attract more opportunities in your business.

First, instead of just a bland list of credentials or a boring paragraph about your experience, consider going much more in depth.

This is a great opportunity to use your compelling story and share a bit about the turning point in your life that led you to do what you do today. Your compelling story is really your unique message. You may wonder what your “unique message” has to do with building your business, but the truth is, if you come from an authentic place, success is almost guaranteed.

Especially if you’re newer in business and need to truly make yourself and your business stand out from the crowd, then sharing this story will move you leaps towards that end. If you’re already in business for yourself, sharing this will help you define the benefits of your services from a truly authentic place that will not only make you more memorable, but will draw those ideal clients to you. It starts with answering the question: What has happened in your life, good or bad, that would be the most useful to share with others?

Second, although your About page is about YOU, you can also use it as a place to make it about THEM. Prospects only care how you can solve their problems. When you think about your ideal client, what problem do you solve? What do people get as a result of working with you? What benefits do you provide or what motivators do you offer? (More time, more money, less stress, etc.) This is what you want to speak to, and your About page is the perfect place to do it.

Third, use it as a platform to educate your prospects and answer their objections. A great way to do this is by setting up your page in an “interview” style. Interview “yourself” and answer the questions in paragraph form. A few examples of questions:

–How long have you been doing what you do and how did you get to be a Relationship Marketing Mentor?
–What types of clients do you work with?
–How fast can I expect results?

An added bonus of addressing objections and questions this way? You’re also leveraging your time by pre-qualifying prospects before you even get on the phone with them. This way, you’re screening out those who are non-ideal, while at the same time pulling in only those you really want to work with. (And since your website never “sleeps,” you’re able to do this literally 24/7!)

Finally, to make your About page even more powerful, consider breaking up the text with a testimonial or two, adding video of yourself, or placing an opt-in form to build your list on this page as well.

Armed with these tips, there’s now no excuse for just using your page to share a bland biography or rehashed resume. Even implementing just one of these keys will put you well on your way to having an About page that gets results.

Did Somebody Say… WordPress? (Your Website Angst Ends Starting February 12)


It’s back! My always popular, no-cost WordPress training call!

wordpress_iconsAre you putting off marketing your business because you’re embarassed of your website, it’s become too costly to maintain, or WORSE–you have no web presence altogether?

You know you need a website if you are going to succeed at marketing online. You may even have one already… but you’re just tired of the time, cost and aggravation associated with it.

Or, maybe you don’t even have a website or blog yet, and as every day goes by without one, you know you are wasting valuable time you could be using to market yourself and your business.

That’s why I’ve brought back this UPDATED for 2013 special HIGH-CONTENT training call

…to share with you some of my top tips, strategies and information on how the WordPress web platform can save you time, money and frustration… so you can concentrate on what you do best–running your business! You’ll want to join me on this complimentary webcast where I reveal exactly how you can have this simple, zero-cost platform working for you–in no time.

===========================

“WordPress Rocks! 7 Reasons Why it’s Now Super Simple to Create Your Own Customer and Client-Attracting Website–FAST, Without HEADACHES, and for FREE!”
with Christine Gallagher
Tuesday, February 12, 2013 at 8pm Eastern
Learn more and book your spot now

===========================

I created a quick video for you about it too, just click on the image below to watch it!

Or, click here to watch

I’m not going to be just sharing fluff or theory–I’ve been using WordPress myself for over five years, have created countless sites using it and have taught many others who now have their own business sites and blogs working for them online as well.

On this special no-cost call, I will be digging out my best tips for YOU–the small business owner or solopreneur–on how to get maximum results in the least amount of time using this powerful tool.

(I’ll also be sharing exciting details about my completely UPDATED for 2013 course “Website Without Worry: Step-by-Step Strategies to Using WordPress to Gain Clients and Customers FAST!” You can get a sneak peek of that here, but we won’t be opening enrollment until the evening of February 12th!)

So… whether you’re a seasoned entrepreneur or just getting your business up and running, you won’t want to miss this enlightening call.

Just go here to reserve your spot now on the free call and join us!

How to Rock at Marketing

How to Rock at MarketingWhen you hear the word “marketing,” how does it make you feel?

If you’re like many business owners, it doesn’t exactly cause you to jump for joy. Why? Because for so long, it has conjured up images of the sleazy used car salesman trying to get you to buy something you don’t need. No one wants to inflict that on someone, right?

The truth is, marketing today doesn’t have to come with a side of slime. The real deal is that modern marketing is simply compelling, effective communication that has nothing to do with manipulation or sleaze. It’s about meeting your client or customer’s deepest needs, and no matter what business you’re in, it’s NOT optional.

The good news is, it’s not about lying or being out of integrity to make sales, no matter what you’ve heard in the past. Happily, you can still kick butt and really profit while still being completely truthful and ethical.

Remember, it’s your job to remind people that you’re in business and that you have a solution to offer them. Marketing is simply the vehicle that allows you to do that, and without it in your business, you’ll stay broke. (It’s the hard truth.)

If that’s the case, how can you really rock it out with your marketing? Here are five simple ways to keep the cash flowing while remaining sleaze-free.

Schedule it and be consistent.

The only way your marketing is going to get done is if you make the time to do it. Put it on the calendar and DON’T move it! If you’re lacking in clients and cash flow, it usually means you’re not marketing enough. Be brutally honest about how you’re spending your time. Schedule at least three hours a week to do it and beware the temptation to stop once the money begins to flow. Yep, to ensure your success continues, market even when you’ve got a full pipeline.

Ask your market what they need.

Find out what your market needs and how they want to be served by simply asking them. Survey your list, email or call past or current clients, ask probing questions. Ask them what their biggest challenges are, what their perfect solutions would be, and what they’ve tried that hasn’t worked. Find out how critical it is for them to get their problems solved, and listen carefully to the words they use. You can then position what you offer as a solution to the needs you’ve discovered.

Be curious about copywriting.

Copywriting chops are not just for the pros! Because it’s one of the most expensive things to outsource, it’s wise to sharpen your word-slinging skills. Practice writing headlines and bullets. Use words that evoke emotion. Especially online, much of your communication will occur via the written word. Learn how to use your writing to pique curiosity and showcase the benefits you offer.

Track and tweak.

Tracking your results shows you what you need to change and improve. It also helps you understand your market and what fuels their behaviors. Don’t be super-hard on yourself if something doesn’t work—think of it as a learning opportunity and a chance to do things better. Do more of what works!

Keep soaking up the knowledge.

I’m a big believer that the learning never stops. Read blogs and books, attend workshops and seminars, and take courses. The more you learn, the better you can serve your market.

These days, the absolute best marketing is relationship-based, honest, and best of all, it has the power to change the lives of others. Sounds a lot more appealing, doesn’t it? Keep these five ways in mind and you’ll be a marketing rock star in no time.

How to Partner With Big “Players” in Your Business in 4 Easy Steps

A question I receive often goes something like this: “How do I get connected with X well-known person so that I can partner with them in my business?”

Partnering with big “players” is a hot topic and it simply means connecting with influential people you admire to create a win-win relationship. This relationship can lead to a big boost in credibility as well as an incredible amount of exposure, plus more access to opportunities and resources.

You already know you want to make more of these connections. The question is, where to start?

Here are four simple steps you can follow to get you there, starting now:

1. Shift your mindset.

It all starts here. These influential people usually have a good-sized list and a lot of clout, and it can sometimes be intimidating for business owners to approach them, as the playing field just doesn’t seem level. This is where an important mindset shift comes into play: you must begin thinking of yourself as an equal. If you have a tendency to undervalue your skills, abilities, and what you bring to the table, now is the time to kick the habit!

One of the most important things to know is that this is a strategy that’s meant to be long-term—it’s NOT something you can rush. It’s also something that requires another type of mindset shift: don’t go into it thinking about how they can help YOU, but how you can help THEM.

2. Make a wish list.

Making a list of people you’d love to work with is the first step toward making these relationships a reality. Writing it down sets the intention, and gives you a lot more clarity when it comes time to set your strategy in motion.

3. Show up where they show up.

Time and again I’ve experienced the power of attending live events when it comes to planting the seeds of collaboration with the people on my “wish list.” There’s nothing like a little bit of face-time.

A simple icebreaker once you’re there? “Hi, my name is ____. I don’t think we’ve met yet.” (And please remember that it’s JUST as important to follow-up afterward as it is to show up in the first place.)

High-touch in our high-tech world can be the most effective way to create these connections, but don’t forget social media and email as well. Follow them on Twitter. Re-tweet their content. Create a “wish list” group in Hootsuite. Connect with them on Facebook and comment regularly on what they share. Comment on their blogs.

If you have your eye on a particular person, be sure to express to them why you appreciate what they do and how they’ve helped change your life or business for the better. If you’re sending an email, keep it succinct and to the point. Offer to help them first, perhaps by connecting them to someone you know who would be a great person for them to know.

4. Win them over with class.

Persistence is important, but be cool about it. Pursue them “gently.” Compliment without gushing, and come from a place of giving and service. People are smart and can sense a hard sell.

Remember, it’s not about what YOU can get out of it. Give first, then get. If you don’t receive a response, understand that people are busy and take it in stride. There’s no reason you can’t still support them, so don’t take it personally.

And when you do finally score that awesome partnering opportunity? Keep in mind it’s not about hogging their spotlight. The power of association is enough to make your connection MORE than worthwhile.

It’s simple, right? Follow these four steps and you’ll be rocking your own circle of influence in no time.

The 6 Biggest Website Mistakes Business Owners Make


Your website is the cornerstone of your online presence, but many business owners struggle to attract traffic, subscribers, and clients with theirs.

Even in the age of social media, it’s still vitally important to send your friends, followers and connections to your “home” on the web, in order to share your content and offerings with them.

In this week’s video tip, I’m sharing some of the biggest mistakes people make with their site, how these blunders can hurt you, AND how to fix them.

A few hints: we’re talking missed opt-in opportunities, BIG turn-offs that drive visitors away in seconds, easily fixable navigation menu errors, and more.

I’ll also share with you your assignment around this, so you can be sure not to miss out on any more clients and customers!

Check it out, and be sure to share your thoughts in the comments. Are you guilty of any of the 6 mistakes? (Most of us have been, so don’t be afraid to share below!)

Position Yourself to Stand Out (and Boost Your Income)

standoutIn my time coaching entrepreneurs, I’ve often heard them express concern about the
“competition.” They say things like: “But there are SO many other people who do what I do…”

When it comes down to it, they’re worried about not being able to stand out enough in the marketplace.

The answer to this dilemma is really about positioning, and there are three main ways to handle this in your own business:

1. Position yourself by focusing on your remarkable advantages.

One of the best places to begin in order to have a standout message is to focus on your remarkable advantages.

Customers are savvier than ever, and the truth is, looking like everyone else attracts price shoppers. Price shoppers will never be loyal to you and are often a royal pain to deal with to boot!

(This is why you never want to compete on price—someone will always come in cheaper. Understand that people will pay whatever you ask for something they really want, and if you can solve their problem or eliminate their pain, you can then charge a premium.)

When you focus on your remarkable advantages, you infuse YOU in your business to stand out from all the noise.

Here are two great ways to do this. First, simply ask the people closest to you, “What are my three best qualities?” (This is a way to discover your unique genius, and when I did this several years ago, it was extremely enlightening.)

Second, I recommend checking out the book Now Discover Your Strengths by Marcus Buckingham. It’s a great resource for doing this work.

2. Position yourself by telling your story.

When you come from an authentic place, success is almost guaranteed.

So, what’s your story? What has happened in your life, good or bad, that would be the most useful to share with others? The answer to this is your Center of Authenticity, and you want to weave this all throughout your marketing.

Ultimately, marketing is really storytelling. It’s about authentic stories that help sell the product or service being marketed.

Think about your story, your life as it has unfolded up to today. What was a turning point in your life? Turning points help others relate to you, and telling your story of how you got to where you are today helps build connection as well as know, like, and trust.

3. Position yourself through price.

Another way to stand out is through price positioning. Whether we like it not, the way we price our products and services makes a statement about our credibility, and higher prices tend to garner more respect. (Think of the old statement: “You get what you pay for.”)

How do you work on your own price positioning? A great place to start is by looking at the brands that you admire and love. What is it about them that draws you to them? How can you incorporate some of that essence into your own branding and offerings?

You’ll also want to focus on creating an experience for your clients and customers, providing a high level of value and customer service, and never doing anything halfway or in a “shoddy” manner. Ask yourself: How can I do things better? (Also, if you’ve been in the habit of negotiating fees up until now—stop!)

Finally, understand the power of association: those you associate with determine your perceived value in the marketplace. Align yourself with the top people in your industry by reaching out to them and starting to form real relationships. (Social media can be a great tool for this.)

The BIG “secret”? In the end, it’s not about how many degrees you have, or how good looking you are, or even how intelligent you are. It’s really about CONFIDENCE.

Combine that with the positioning strategies I’ve recommended here and the good news is, you won’t need to stress about the “competition” ever again.

How are you going to implement these positioning strategies? Let me know below in the comments!